Take your contact center to the next level
We develop and implement a solution according to your needs.
We help companies make seamless journeys so they can build lasting relationships with their customers. We care about the interactions of the most important areas of the company to make every moment count.
We have offices in Chile, Peru, Ecuador and Colombia, with a client portfolio composed of important companies in the following areas: Telecommunications, Banking, Retail, Insurance, Services and others.
In addition, we cover more than 12 thousand workstations enabled through support and maintenance contracts, which have solutions implemented in the client or as hosted services. They also have more than 120 engineers certified in World Class Contact Center technologies.
We are a consulting company, developer and integrator of open standard solutions for Contact Centers.
Our main objective is to increase your company's results and profitability. To achieve this, e-Contact's professionals implement and adapt Information Technologies, privileging those who offer the greatest flexibility and interoperability, given the work environment, business needs and perspectives of your clients.